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Key Element Guide Itil Service Strategy


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Author by : David Cannon
Languange Used : en
Release Date : 2012-07-01
Publisher by : It Infrastructure Library

The Service Strategy Key Element Guide provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements. Service Strategy is a view of

Introduction To The Itil Service Lifecycle


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Author by : Office of Government Commerce
Languange Used : en
Release Date : 2010
Publisher by : The Stationery Office

This official introduction is a gateway to ITIL. it explains the basic concept of it Service Management (ITSM) And The place of ITIL, introducing the new lifecycle model, which puts into context all t

Itil Lifecycle Publication Suite Version 3


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Author by : Great Britain. Office of Government Commerce
Languange Used : en
Release Date : 2007
Publisher by : Stationery Office/Tso

The new core ITIL titles have been commissioned and structured to be read as a five title series, each building on the work of the other. As the five core titles reflect the lifecycle of services, the

Itil Intermediate Certification Companion Study Guide


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Author by : Helen Morris
Languange Used : en
Release Date : 2017-08-04
Publisher by : John Wiley & Sons

The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capabilit

It Service Management Based On Itil 2011 Edition


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Author by : Pierre Bernard
Languange Used : en
Release Date : 1970-01-01
Publisher by : Van Haren

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.In the world of internatio

Passing Your Itil Intermediate Exams


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Author by : Stationery Office
Languange Used : en
Release Date : 2010-01-11
Publisher by : The Stationery Office

This book presents the latest syllabus contnent and expert examination guidance, making it the definitive study aid for the IT service management intermediate examinations. Containing practical advice