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Key Element Guide Itil Service Operation Pack Of 10


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Author by : Randy Steinberg
Languange Used : en
Release Date : 2012-07-01
Publisher by : TSO

The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation' de

Itil Intermediate Certification Companion Study Guide


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Author by : Helen Morris
Languange Used : en
Release Date : 2017-08-04
Publisher by : John Wiley & Sons

The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capabilit

Itil Service Lifecycle Publication Suite Print


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Author by : Stationery Office (Great Britain)
Languange Used : en
Release Date : 2011-07-29
Publisher by : Stationery Office/Tso

This pack contains one copy of five titles: ITIL service design (ISBN 9780113313051); ITIL service operation (ISBN 9780113313075); ITIL service strategy (ISBN 9780113313044); ITIL service transition (

Itil Foundation Exam Study Guide


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Author by : Liz Gallacher
Languange Used : en
Release Date : 2012-08-15
Publisher by : John Wiley & Sons

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management.

Itil Lifecycle Publication Suite Version 3


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Author by : Great Britain. Office of Government Commerce
Languange Used : en
Release Date : 2007
Publisher by : Stationery Office/Tso

The new core ITIL titles have been commissioned and structured to be read as a five title series, each building on the work of the other. As the five core titles reflect the lifecycle of services, the