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It Service Management Based On Itil 2011 Edition


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Author by : Pierre Bernard
Languange Used : en
Release Date : 1970-01-01
Publisher by : Van Haren

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.In the world of internatio

Itil 2011 Edition A Pocket Guide


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Author by : Jan van Bon a.o.
Languange Used : en
Release Date : 2011-12-30
Publisher by : Van Haren

Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essent

Foundations Of It Service Management


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Author by : Brady Orand
Languange Used : en
Release Date : 2011
Publisher by : Createspace Independent Pub

The publication of the IT Infrastructure Library® (ITIL®), published in July, 2011, introduces several new processes and concepts that are paramount to the success of IT Service Management within an

Itil Foundation Exam Study Guide


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Author by : Liz Gallacher
Languange Used : en
Release Date : 2012-08-15
Publisher by : John Wiley & Sons

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management.

Passing The Itil Foundation Exam


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Author by : Vince Pultorak
Languange Used : en
Release Date : 2012-02-02
Publisher by : Van Haren

This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. In addition it