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Foundations Of It Service Management


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Author by : Brady Orand
Languange Used : en
Release Date : 2011
Publisher by : Createspace Independent Pub

The publication of the IT Infrastructure Library® (ITIL®), published in July, 2011, introduces several new processes and concepts that are paramount to the success of IT Service Management within an

Foundations Of It Service Management


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Author by : itSMF - the IT Service Management Forum
Languange Used : en
Release Date : 2005-09-26
Publisher by : Van Haren Publishing

This introduction to IT Service Management is intended to serve as: a thorough and convenient introduction to the field of IT Service Management and the core books in the IT Infrastructure Library (IT

Foundations Of It Service Management Based On Itil V3


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Author by : CTI Reviews
Languange Used : en
Release Date : 2016-10-17
Publisher by : Cram101 Textbook Reviews

Facts101 is your complete guide to Foundations of IT Service Management Based on ITIL V3. In this book, you will learn topics such as as those in your book plus much more. With key features such as ke

Foundations Of It Service Management Based On Itil


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Author by : Jan van Bon
Languange Used : en
Release Date : 2008-07-15
Publisher by : Van Haren

Note: This book is available in several languages: Italian, German.Foundations of IT Service Management based on ITIL® V3Foundations of IT Service Management based on ITIL has become the industry cla

Foundations Of It Service Management


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Author by : Jan van Bon
Languange Used : ru
Release Date : 2007-02-01
Publisher by : Van Haren

In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of

Foundations Of Service Level Management


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Author by : Rick Sturm
Languange Used : en
Release Date : 2000
Publisher by : Sams

Discusses the theories and realities of service level management, covering service level agreements, products, monitoring tools, reports, implementation, and potential architectures and technologies.

Itil Foundation Exam Study Guide


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Author by : Liz Gallacher
Languange Used : en
Release Date : 2012-08-15
Publisher by : John Wiley & Sons

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management.