Handbook of Usability Testing: How to Plan, Design…


Whether it’s software, a cell phone, or a refrigerator, your customer wants – no, expects – your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect….

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