Foundations of IT Service Management with ITIL 201…

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Used by universities and company training programs around the world, “Foundations of IT Service Management – the ITIL Course in a Book” is the book to help you achieve your ITIL® Foundation certification.

Presented in an easy-to-understand format, the concepts of ITIL and the processes are laid out in a logical sequence. Each lesson is followed by list of key concepts and sample…

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Foundations Of It Service Management


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Author by : Brady Orand
Languange Used : en
Release Date : 2011
Publisher by : Createspace Independent Pub

The publication of the IT Infrastructure Library® (ITIL®), published in July, 2011, introduces several new p

Foundations Of It Service Management Based On Itil


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Author by : Jan van Bon
Languange Used : en
Release Date : 2008-07-15
Publisher by : Van Haren

Note: This book is available in several languages: Italian, German.Foundations of IT Service Management based

It Service Management


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Author by : Jan van Bon
Languange Used : en
Release Date : 2002
Publisher by :

This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support an

Itil Foundation Exam Study Guide


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Author by : Helen Morris
Languange Used : en
Release Date : 2012-10-15
Publisher by : John Wiley & Sons

Everything you need to prepare for the ITIL exam Accredited to 2011 syllabus The ITIL (Information Technology

Foundations Of Itil


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Author by : Jan van Bon
Languange Used : en
Release Date : 2007-09-09
Publisher by : Van Haren

Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the

It Service Management Based On Itil 2011 Edition


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Author by : Pierre Bernard
Languange Used : en
Release Date : 1970-01-01
Publisher by : Van Haren

For trainers free additional material of this book is available. This can be found under the "Training Materia

Become Itil Foundation Certified In 7 Days


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Author by : Abhinav Krishna Kaiser
Languange Used : en
Release Date : 2016-12-30
Publisher by : Apress

Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. Th

Managed Services


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Author by : Frank Keuper
Languange Used : de
Release Date : 2010-01-25
Publisher by : Springer-Verlag

Die Autoren analysieren die aktuellen IT-Sourcing-Strategien und beleuchten diese mithilfe von Fallbeispielen

It Infrastructure Its Management


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Author by : Gupta
Languange Used : en
Release Date : 2010
Publisher by : Tata McGraw-Hill Education

It Service Management


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Author by : Ernest Brewster
Languange Used : en
Release Date : 2012-05-08
Publisher by : BCS, The Chartered Institute for IT

ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. The

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